Tag Archives: United Airlines

Random Aviation Photo

7 Jun

I had the chance to attend the celebration of United Airlines uber frequent flyer Tom Stuker, who hit the 10 million mile Mileage Plus mark in July 2011. As part of that event, the nice folks at the airline took us on a great tour of its flagship Chicago O’Hare hub. I’m a huge fan of the lights that spark up the escalator tubes that connect the airport’s terminals.  I snapped this as we took our walk.  Enjoy!

Early Boarding For Children Dropped By United Airlines

24 May

I am the mother of a six-year-old. I’ve been traveling with my daughter since she was 10 days old.  So when I read in USA Today that United Airlines recently decided to drop pre-boarding for children, my first thought was “good for them.”

I regularly fly on Southwest Airlines, which stopped pre-boarding for children under age 5 back in 2007.  I would set my clock 24 hours in advance to get an A pass for my flight.  But since Southwest started the $10 Early Bird fee, I just buy that, ensuring that I get the time I need to get my daughter settled (she wears a CARES harness).

When pre-boarding was still available on Southwest Airlines, I saw travelers abusing the system regularly, with children much older that 5 boarding, or entire families with older children taking advantage of pre-boarding.

With a little advanced planning, I believe that parents can make the adjustment accordingly. So what do you think? Did United make the right call here, or should they continue allowing pre-boarding for children?

Random Aviation Photo

15 Mar

In July 2011, I got to attend the celebration of United’s first 10 million mile flyer. My Aviation Week Things With Wings blog post on that event is here. The event was held in a Red Carpet Club lounge at Chicago O’Hare International Airport, but we had time to wander around. Sitting at the gate right across from the party was an Airbus A320 painted in United’s Friendship livery. I just happened to catch the pilot giving the windshield a pre-flight cleaning.  Enjoy!

Top Five Interesting Stories Of The Week

5 Mar
  1. All the true airline geeks (including me) were excited over a major aviation event this past weekend — the final steps to a complete merger of Continental Airlines and United Airlines.  In this phase, the airline now has a single reservation system, a single check-in and one frequent flyer program — MileagePlus. But there’s always some problems when you’re merging two systems, including “late flight departures and arrivals, missed connections, problems at check-in kiosks, long lines and extended wait times to reach reservations agents as United agents tried to master the new system,” reports the Wall Street Journal.
  2. I’m a fool for anything written about my favorite aircraft — the Boeing 747.  So I thoroughly enjoyed a blog post by my former Aviation Week colleague Guy Norris, who gave us a sneak peek of the inside of a VIP 747 delivered to a Middle East customer in the Things With Wings blog.
  3. Back in late 1999, I took a trip to Israel for the delivery of the first ATR-72 to Arkia Israel Airlines. I was in New York City for a family event, so I flew on TWA to Tel Aviv. I could do several blog posts about that particular flight, but one of the things I remember is the flight attendants rolling down the aisles selling TWA-branded items — and being quite aggressive about it. Which is what I thought about when I read this New York Times article on the new revenue sources airlines are now chasing, including insurance, branded items and TV commercials.
  4. With Terrafugia Inc, about to debut its flying car at the New York Auto show next month, I read this Lifehacker blog post on the first true flying car.  The AVE Mizar was a Ford Pinto merged with a Cessna Skymaster plane. The wings were detachable, and that was the plane’s downfall.
  5. Back in the spring of 2005 when I was working for Delta Air Lines, I had to go out to Salt Lake City for a business meeting. One of my co-workers took me to the home of a flight attendant who had turned his basement into a Delta/Pan Am museum, complete with a reconstructed first class cabin, uniforms, travel posters and a huge pile of memorabilia. One thing he had was the wine-in-a-can Delta served passengers in the 1970s. So I thoroughly enjoyed a  post from Mary Kirby of the APEX Editor’s blog on Delta’s selections of wine in a box.

With the big switchover this weekend, the Continental Airlines name is no more.  So I’ll end this post with a classic commercial from the 1970s that featured a young Farrah Fawcett in the “We Really Move Our Tails For You” tag line. Enjoy!

Top Five Interesting Stories Of The Week

27 Feb

Let’s get right to it, shall we?

  1. Last July, I flew to Chicago O’Hare to celebrate United Airlines passenger Tom Stuker flying his 10 millionth mile. My blog post on that event is here. During the event, United CEO Jeff Smisek presented Stuker with several gifts, including a Boeing 787 model. And in his remarks congratulating Stuker, Smisek made a not-so-subtle dig at Boeing over its delay in delivering the aircraft.  And now it seems the gloves are off.  The airline filed an SEC 10-K report that noted it was seeking damages for the aircraft’s delay, reports Aviation Week.
  2. Before filing for Chapter 11 in late November, American Airlines had been working hard to cut its labor costs.  In mid-November, the carrier’s  Allied Pilots Association rejected a contract, and less than two weeks later, the airline filed for bankruptcy protection in order to cut labor costs and slash debt.  American has already announced it was cutting 13,000 jobs; now management is warning its labor groups that it “needs concessions from its labor groups in a matter of weeks, not months, in order to emerge from Chapter 11 in the near term,” reports Reuters.
  3. Back in late August 1997, I flew down to Memphis to do some articles on Express Airlines II, now known as Pinnacle Airlines.  The company, which flew as Northwest Airlink, had been privately held, but was bought by Northwest Airlines. Its headquarters had just moved from Atlanta to Memphis, and then-CEO Phil Trenary, who had been brought in to take the airline to the next level, was optimistic about the future. Fast forward to now, where the airline is teetering on the edge of a Chapter 11 filing, reports the Commercial Appeal.  “Unless we have long-term agreements in place, the best way for us to improve our financial performance and ensure a viable future for our company may still be the court-supervised Chapter 11 process I explained earlier,” wrote CEO Sean Menke in a letter to Pinnacle’s employees.
  4. I want to thank Huffington Post for this story on why we really need to keep our cell phones off in flight.  The International Air Transport Association (IATA) wrote in a confidential report that was leaked to ABC News “that between 2003 and 2009 errant electronic signals caused 75 incidents of “possible electronic interference” on airplanes, 40 percent of which were attributed specifically cellphones.”
  5. I’m a big fan of KLM’s efforts to incorporate social media as a way to reach out to their customers.  When I flew the carrier from Washington Dulles to Geneva in May 2010, I sent out a tweet about watching movies on the flight. The airline tweeted back a link to their movie selection and continued to check on me via Twitter until the end of my flight.  But I’m not sure about this latest initiative, which allows passengers to use Facebook or LinkedIn profiles to help select their seatmate, reports the New York Times.

Last week I wrote two posts on Pinterest – one on how I’m using the boards to show off my love of travel and one on what travel-related Pinterest members you should be following.  Since the second post, some of my favorite aviation/travel folks have joined up.  They include:

 

Random Avation Photo

9 Feb

Back in November 2008, I was working on a story for Aviation Week on the opening of the new fourth runway at Washington Dulles International Airport.  I was there to do an interview and photo shoot with Bobby Sturgell, who was then the acting administrator for the Federal Aviation Administration.  One of the bonuses was that we got to go up in the Dulles tower.  The view up there is grand, and I snapped the photo of a United/TED Airbus A320.  Enjoy!

Top Five Interesting Stories Of The Week

9 Jan

This is always the week I look forward to.  The holidays are completely over, and it’s back to work for everyone, including the airline/aviation industry.  So Happy New Year one last time, and let’s get to it.

  1. Normally, this pair of stories would have gone straight to Strange But True Aviation News on a Friday, but I thought it warranted being an interesting story.  California Assemblyman Tim Donnelly (R-Twin Peaks), a strong opponent of gun control, says he “forgot” he had a loaded .45 caliber pistol in his carry-on bag, which was discovered by Transportation Security Administration (TSA), reports NBC Los Angeles.  The TV station followed up with a blog post: The Guns of Tim: Five Lessons, including: Donnelly was allowed to board his flight while others were detained and even arrested.
  2. During my time as Aviation Daily’s airports and security editor, I wrote about — and saw — my fair share of airport scanning machines.  So I found this story from Pro Publica comparing millimeter and backscatter machines.
  3. Speaking of security, this story in Aviation International News talks about how TSA Administrator John Pistole is starting to respond to critics, including House Transportation Committee Chairman Rep. John Mica (R-Fla.), over his agency’s policies and way of doing business.  “[To] those who say that we’re inefficient or bloated, I’d be glad to sit down and go through the books and say, ‘OK, how would you staff this differently?’” Pistole said in an interview with Bloomberg News last month.
  4. I’m one of those aviation geeks that could spend my life visiting aviation museums.  I didn’t know about the Carolinas Aviation Museum until I heard it was receiving US Airways’ “Miracle on the Hudson” Airbus A320 for its permanent display. Which is why I really enjoyed this blog post over at the Seattle Post-Intelligencer — complete with pictures — about the museum.
  5. I’m old enough to remember the mini controversy that ensued when United Airlines paid for the rights to use George Gershwin’s “Rhapsody in Blue” in its branding and advertising campaigns.  But now the song has become so closely affiliated to United that my daughter knows it as the UAL theme song!  So I was happy to hear from our friends at the Chicago Tribune that the Chicago-based carrier will continue to use the song.

Let’s end this post with one of my personal favorite commercials United Airlines used with “Rhapsody in Blue.”  It’s called “Dragon,” and it was created for the Beijing Olympics.  Enjoy!

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